dht88 Privacy Policy & Data Protection
This policy contains a complete description of how your personal information is collected, stored, and protected on the dht88 platform.
Last Updated: This privacy policy has been reviewed most recently, and users will be notified of any changes.
Introduction
dht88 is a trusted online casino and mobile betting platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to keeping your personal information secure.
This Privacy Policy ("Policy") explains how dht88 ("we", "us") collects, uses, discloses, and protects your personal information. By using the dht88 platform, visiting the website, or creating an account, you are considered to have given your consent to the terms of this Policy.
Please read this Policy carefully. If you disagree with any part of it, please refrain from using our services. If you have any questions, contact us at [email protected].
What Information We Collect
When you register at dht88, log in, or use our services, we may collect various types of information. This information is divided into two main categories:
1.1 Information You Provide Directly
- Full name, date of birth, and national identity card details
- Email address and mobile phone number
- Home address and postal code
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Username and password (stored in encrypted form)
- Information provided when contacting customer support
1.2 Automatically Collected Information
- IP address and device information (operating system, browser version)
- Website usage log data (page visits, session duration)
- Information collected from cookies and similar tracking technologies
- Gaming activity history and transaction records
- Geographic location (at a general region level only)
We never store your password in plain text. All sensitive information is kept secure using industry-standard encryption technology.
How We Use Your Information
dht88 uses your information only for specific, lawful, and legitimate purposes. The main purposes for which we use your information are described below:
2.1 Account Management & Service Delivery
Your information is used to create and manage your account, verify logins, and provide you with all dht88 services. This includes processing deposits, withdrawals, and bonuses.
2.2 Identity Verification & Fraud Prevention
Your information is used to verify your identity, prevent unauthorized account access, and as part of measures to prevent financial fraud or money laundering. This is done for your own protection.
2.3 Customer Support
Your information is used to contact you, answer your questions, and resolve issues. dht88's 24/7 live chat and email support team uses this information to provide you with the best assistance.
2.4 Legal Compliance
It may be necessary to retain and process your information in order to comply with applicable laws, regulations, and regulatory guidelines.
2.5 Platform Improvement
Anonymized, aggregated data is used to improve the quality of our services, analyze user experience, and identify technical issues.
How Your Information Is Kept Secure
dht88 applies industry-standard technical and organizational measures to protect your personal information. The key components of our security framework are:
- SSL Encryption: All data transmission between your browser and our servers is protected with 256-bit SSL (Secure Socket Layer) encryption.
- Secure Server Infrastructure: Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
- Access Controls: Only authorized personnel can access your information, and their access is also restricted on a need-to-know basis.
- Password Hashing: Your password is never stored in plain text — strong cryptographic hash functions are always used.
- Regular Security Testing: Regular penetration testing and vulnerability assessments are conducted to identify security weaknesses in our systems.
- Data Minimization: We collect only the information necessary to provide our services — no additional information is collected.
Please keep in mind that no data transmission over the internet is 100% secure. We strive to ensure the highest level of protection, but no platform can guarantee complete security.
Disclosure of Information to Third Parties
dht88 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, sharing information may be necessary in certain circumstances:
4.1 Service Provider Partners
Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical service delivery. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Requirements
We may be required to disclose information to comply with the law in response to court orders, legal processes, or legitimate requests from government authorities.
4.3 Fraud Prevention
Information may be shared with relevant authorities to assist in investigating financial fraud, money laundering, or other illegal activities.
4.4 Business Restructuring
In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. We will notify you before any such change.
Beyond the above, your information will not be disclosed to any third party without your explicit consent.
Cookies & Tracking Technologies
dht88 uses cookies to improve your browsing experience and ensure the platform functions correctly.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the platform will not work properly.
- Functional Cookies: These cookies are used to remember your preferences (such as language and display settings).
- Analytics Cookies: These cookies are used to collect anonymous statistics about site usage, which helps us improve our services.
5.2 Managing Cookies
You can control cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality.
Data Retention Period
We retain your personal information only for as long as necessary — no longer. The retention period for information is determined as follows:
- Active Accounts: All information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, transaction records may be retained for a specified period due to legal and regulatory obligations.
- Security Logs: Login and activity logs are kept for a set period for fraud investigation purposes.
- Marketing Communications: If you unsubscribe from marketing communications, a record of your preference is kept to ensure you are not contacted in the future.
Once the required period has ended, your information is securely deleted or anonymized.
Your Rights
As a dht88 user, you have the following rights over your personal information:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to have any inaccuracies in your information corrected.
- Right to Erasure: In certain circumstances, where there is no legal obligation, you may request that your information be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
- Right to Object: You have the right to object to your information being used for marketing purposes.
- Data Portability: You may request your information in a structured, machine-readable format.
To exercise these rights, email [email protected]. We will review your request and respond in accordance with applicable law.
Protection of Minors
dht88 is for users aged 21 and over only. We do not knowingly collect any personal information from minors.
Age is verified at the time of registration. If we become aware that a person is under the age of 21, we will immediately close their account and delete any information collected about them.
If you believe a minor is using our platform, please let us know at [email protected].
Changes to This Policy
dht88 may update this privacy policy from time to time. If any significant changes are made, we will:
- Publish a notice on our website
- Send a notification to your registered email
- Update the date of the latest policy change at the top of the page
Continued use of the platform after any changes will be considered as your agreement to the updated policy. If you do not agree to the new policy, you may request that your account be closed.
Contact Us
For any questions, comments, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support is available directly via live chat on the website
- Language: Support is provided in both Bengali and English
We will review your request as soon as possible. For data protection requests, we will complete processing only after verifying your identity.
Have more questions?
dht88's support team is with you 24/7 — log in now to get help in Bengali.
dht88 Login